Thursday, September 10, 2020

Little Known Way Get A Potential Client To Leave Your Competitor

Developing the Next Generation of Rainmakers Little Known Way Get a Potential Client to Leave Your Competitor? I am frequently asked for strategies to get a potential client to leave a competitor firm. I often reply that you have to provide something the client is not getting from the competitor-extraordinary service. Then you have to wait for the potential client to learn about it from word of mouth. Recently I found support for my argument. Are you familiar with the Customer Service Impact 2010 Report? I read about it in Gary Vaynerchuk’s new book The Thank You Economy. After reading I found a presentation on Slideshare. Here are the interesting results: Even though your firm website at some point describes how your firm provides great service to clients: I practiced law for 37 years developing a national construction law practice representing some of the top highway and transportation construction contractors in the US.

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